If you put yourself out there as a business you’re going to get some negative feedback.
The reality today is that we live in a time when people can make snap decisions and negative feelings can become public in a hurry.
Negative reviews are part of the way things work today and that includes negative reviews on Yelp.
Since many businesses experience bad reviews on Yelp at some point it’s good to know how to deal with one when you get it because it probably will happen.
Here are a few things I’ve found to work for businesses. Continue reading Yelp For Business: Dealing With Negative Reviews